Where are your facilities located?
Our self-storage units are based in Warrington and Winsford. You can find the facility closest to you by checking our website or contacting our customer support team for specific addresses and directions.
What sizes of storage units do you offer?
We offer a wide range of storage sizes, ranging from 25 to 2000 square feet. Our team is available to help you choose a unit size that suits your needs best.
Is there a minimum rental period?
Having been in the self-storage business for a while, we have plenty of clients who’ve been using the same facilities for years. While we do request a minimum one-month fee, you’ll only be charged for how long you use our unit after that. There are no hidden costs, and you can upsize/downsize anytime you want.
How do I determine what size storage unit I need?
Just ask our team! Our staff can help you determine the right size unit based on the items you plan to store.
You may be able to provide your own cover whilst your goods are in storage with us; however we are able to provide a total loss extended liability cover for an additional premium based on the declaration of the value of the effects being stored. Please always feel free to ask our team.
Can I Access My Storage Unit at Any Time?
As our facilities are access controlled as part of your requirements we will give you access to both the site and your storage unit within our storage facility opening hours.
How Secure Are Your Storage Facilities?
All our storage facilities boast top-tier security measures, including surveillance cameras, access control systems, and on-site staff. We’d never take a chance with your belongings.
What Payment Methods Do You Accept?
We take payments over the phone, by direct debit, and online.
Do You Provide Packing and Moving Supplies?
Yes! We offer a range of packing and moving supplies to make your storage and moving process more convenient.
Do You Offer Truck Rental Services?
We do offer free pallet trucks and trolleys for our clients. Please contact us to check for availability at your chosen location.
How Can I Contact Your Customer Support Team?
We’re always here to answer your queries! You can reach out to our customer support team by phone, email, or by visiting our facility in person. Contact our Self Storage Centres.
Do I Need to Make a Reservation Before Renting a Storage Unit?
While reservations are not always required, we recommend making one to ensure you secure the unit size and location you need, especially during busy seasons.